The most digital thing as a cancer patient is the hospital kiosk that scans my appointment barcode. This is in deep contrast to my digital experience of cancer outside the hospital – via messaging platforms, blogs, Instagram, Twitter and (some) support services. In the rush to merge these two worlds when first diagnosed I friend-requested my surgeon on Facebook. After some months I embarrassingly, and quietly, withdrew the request. The gulf between the world of service delivery outside the hospital and service delivery coordinated by a hospital is enormous. I can watch an Uber Eats bicycle pedal from my local Italian restaurant to my front door, but I can’t seem to track my cancer surveillance. On the oncology ward I work on now (as a doctor) patients are constantly left to dwell in information vacuums, and that just isn’t good enough in a so-called 2.0 world.